Exxelsus Digital Marketing Consulting operates several websites including exxelsus.com (the “Websites”), as well as a number of mobile applications on behalf of our customers (collectively, the “Applications”). It is Exxelsus’ policy to respect your privacy regarding any information we may collect while operating our Websites and Applications.
This Policy describes how Exxelsus collects, uses, shares, and secures the personal information you provide. It also describes your choices regarding the use, access, and correction of your personal information.
Your privacy is critically important to us. At Exxelsus we have a few fundamental principles:
We don’t ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don’t store personal information on our servers unless required for the on-going operation of one of our services. In our social networking and mobile application products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
Gathering of Personal Information
Certain visitors to Exxelsus’ Websites and users of Exxelsus’ Applications choose to interact with Exxelsus in ways that require Exxelsus to gather personal information. The amount and type of information that Exxelsus gathers depend on the nature of the interaction. For example, we ask visitors who sign up for an account at www.exxelsus.com to provide their email address. Those who engage in transactions with Exxelsus – are asked to provide additional information including necessary personal and financial information such as a credit card number for processing the financial transactions. In each case, Exxelsus collects such information only when it is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Exxelsus, for example your name, address and phone number where needed. Exxelsus does not disclose personal information other than as described below, and visitors can always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain Website-related and Application-related activities.
We may also collect form you name and email address about your contacts in order to refer our products or services.
Through our import contacts feature we may collect the name, email address, of your contacts in order to let you recommend our services to your contacts who might be interested in creating a website or an app for their business and in the process rewarding both you and your contacts
When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at firstname.lastname@example.org.
Exxelsus may collect statistics about the behavior of visitors on its Websites and users of its Applications. For instance, Exxelsus may monitor the most popular social networks on the exxelsus.com site & may display this information publicly or provide it to others. However, Exxelsus does not disclose personal information other than as described below.
Sharing of Certain Personal Information
Exxelsus discloses personal information only to those employees, contractors, service providers and affiliated organizations that (i) need the particular information in order to process it on Exxelsus’ behalf or to provide services available at Exxelsus’s Websites and Applications, and (ii) that have agreed not to disclose it to others. They are authorized to use your personal information only as necessary to provide these services to us. These services may include: fulfilling your orders, payment processing, providing customer service, sending marketing communications, fulfilling subscription services, conducting research and analysis, providing cloud computing infrastructure. SMS integration, Cloud printing and more such services.
Some of those employees, contractors, and affiliated organizations may be located outside your home country; by using Exxelsus’s Websites and Applications, you consent to the transfer of such information to them. Exxelsus will not rent or sell personal information to anyone. Apart from its employees, contractors, and affiliated organizations, as described above, Exxelsus discloses personal information only when required to do so by law, or when Exxelsus believes in good faith that disclosure is reasonably necessary to protect the property or rights of Exxelsus, third parties or the public at large. If you are a registered user of an Exxelsus Website or Application and have supplied your email address, Exxelsus may occasionally send you an email to tell you about new features, to solicit your feedback, or just to keep you updated with what’s going on with Exxelsus and our products. You may also sign up to receive newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link placed in the emails we send to you, or at your member profile on our website, or by contacting us at email@example.com.
We primarily use our product blogs to communicate this kind of information, so we expect to keep these kinds of emails to a minimum. If you send us a request (for example, via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Exxelsus takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personal information.
Retention of Personal Information
We will retain your personal information for as long as an Account is active or as needed to provide the Service(s). We will retain Your Data as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements.
If you wish to terminate your Account or request that we no longer use your personal information, please contact us at firstname.lastname@example.org.
Correction or Removal of Personal Information
Upon request, Exxelsus will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account or by contacting us at email@example.com. We will respond to your request within a reasonable timeframe.
Exxelsus acknowledges that you have the right to access your personal information. Exxelsus collects information on behalf of our clients and has no direct relationship with the individuals with whom our clients may interact using the Service(s). If you are a customer of one of our clients (“End-Customer”) and would no longer like to be contacted by that client, please directly contact the client who you interact with. We may transfer personal information to companies that help us provide our services. Transfers to subsequent third parties are covered by service agreements with our Clients. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to Exxelsus’ client (the data controller). If requested to remove data, we will respond within a reasonable timeframe.
We will retain the personal data we process on behalf of our Clients for as long as needed to provide services to our Clients. We will retain personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you download, install and use our Mobile Applications, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).
We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure that you receive appropriate notifications, we will need to collect certain information about your device such as operating system and user identification information.
We collect your location-based information for the purpose of locating a place that you may be searching for, in your area. We will only share this information with our mapping provider for the sole purpose of providing you this service.
You may opt-out of location-based services at any time by changing the setting at the device level.
We use Analytics to allow us to better understand the functionality of our Mobile Application on your mobile or handheld device. This Mobile Application may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage, performance data, and where the Mobile Application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the Mobile Application.
Links to Third Party Sites
Our Websites contain links to other websites that are not owned or controlled by Exxelsus. Please be aware that we are not responsible for the privacy practices of other such websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.
We post customer testimonials/comments/reviews on our Websites, which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial.
We collect analytics information when you use Exxelsus’ Websites to help us improve them. Exxelsus may also share data about your actions on our Websites with third-party service providers of analytics services.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. If you have any questions about the security of your personal information, you can contact us at contact@exxelsus.
Social Media Features
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CAN-SPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
Exxelsus Digital Marketing Consulting
Los Angeles, CA 91331